DISPATCH TIMES

Under normal circumstances and provided the items are in stock, orders placed before 11am Mon-Fri will be shipped the same day from Burnaby, BC. If there are exceptions to this rule then a note will be posted on the homepage. Orders placed between 11-2pm may also be sent the same day depending on order volumes of that particular day, otherwise they will be shipped the next business day.

SHIPPING METHODScanadapost

 

Lettermail (available for orders up to 330g):

No Tracking + No liability coverage + No Guaranteed delivery date

Local – approx. 1 – 2 business days

Regional – approx. 2-5 business days

National – approx. 3-7 business days

 

Expedited Parcel:

Tracking provided + $100 liability coverage + Guaranteed Delivery date

Local – Guaranteed 1 business day

Regional – Guaranteed 1-3 business days to most locations

National – Guaranteed 2-7 business days to most locations

 

Xpresspost:

Tracking Provided + $100 Liability Coverage + Guaranteed Delivery Date

Local – Guaranteed 1 business day

Regional – Guaranteed 1-2 business days to most locations

National – Guaranteed 2-3 business days to most locations

 

Priority:

Tracking Provided + $100 Liability Coverage + Guaranteed Delivery Date

Local – Guaranteed 1 business day

Regional – Guaranteed 1 business day to most locations

National – Guaranteed 1 business day to most locations

USA

**Please email us for shipping quotes for DHL Express which usually arrives within 1-2 business days and starts at around $30. Please include the weight of your order along with your full shipping address**

We only ship kratom to US states were kratom is legal. The following shipping times do not include any possible customs delays.

 

Small Packet USA: 

No Tracking + No Coverage + No Guaranteed Delivery Date

Approx. 5-10 business days but can sometimes take longer

 

Tracked Packet USA:

Tracking Provided + No Coverage + No Guaranteed Delivery Date

Approx. 4-8 business days but can sometimes take longer

 

Expedited Parcel USA:

Tracking Provided + $100 Coverage + Guaranteed Delivery Date

Guaranteed 4-7 business days to most locations

  

Xpresspost USA:

Tracking Provided + $100 Coverage + Guaranteed Delivery Date

Guaranteed 2-3 business days to most locations

 

Priority USA:

Tracking Provided + $100 Coverage + Guaranteed Delivery Date

Guaranteed 1 business day to most locations

INTERNATIONAL

We ship orders worldwide except to countries where our products are restricted by law eg Australia, Thailand, UK etc. While we try to keep up to date with all legislation, it is the customers responsibility to check customs procedures for their country and any possible customs fees their order may incur. 

Shipping times vary per country so we advise international customers to create their orders and then see what shipping options are available to them at the checkout. Adding rough dimensions and weights to the Canada Post Shipping Calculator will bring up expected delivery times to the selected country for each shipping option.